Cobra CJI 150 Operations Instructions download pdf (Page 22)

Product Service

For any questions about operating this new Cobra product, or if parts are

missing…PLEASE CALL COBRA FIRST…do not return this product to the store.

See customer assistance on page A3.

If your product should require factory service, please call Cobra first before

sending your unit. This will ensure the fastest turn-around time on your repair.

You may be asked to send your jumpstarter/power pack to the Cobra factory.

It will be necessary to furnish the following to have the product serviced and

returned.

1. For warranty repair include some form of proof-of-purchase, such as a

mechanical reproduction or carbon copy of a sales receipt. If you send the

original receipt, it cannot be returned.

2. Send the entire product.

3. Enclose a description of what is happening with the jump starter/power

pack. Include a typed or clearly printed name and address of where the unit

is to be returned.

4. Pack unit securely to prevent damage in transit. If possible, use the original

packing material.

5. Ship prepaid and insured by way of a traceable carrier such as United Parcel

Service (UPS) or Priority Mail to avoid loss in transit to:

Cobra Factory Service

Cobra Electronics Corporation

6500 West Cortland Street

Chicago, Illinois 60707 USA.

6. If the jumpstarter/power pack is in warranty, upon receipt of your unit, it

will either be repaired or exchanged depending on the model. Please allow

approximately three to four weeks before contacting Cobra for status. If the

unit is out of warranty, a letter will automatically be sent informing you of

the repair charge or replacement charge.

If you have any questions, please call 773-889-3087 for assistance.

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Cobra CJI 150 Operations Instructions Page 22